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Washington Deluxe reviews
What riders say about our daily luxury express bus between Washington, DC and New York, on the ticket sites where they booked.
Ratings on ticket sites
| Site | Rating | Reviews |
|---|---|---|
| Wanderu | 4.7 out of 5 | 290 |
| GotoBus | 4.5 out of 5 | 1,274 |
On Wanderu riders also rate us 4.6 for timeliness and 4.4 for staff. On GotoBus 89% of reviewers would recommend us. These are the ratings as of November 2026: follow the links for today's figures and to read the reviews themselves.
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A question about a trip, or something we should know? Send us a message, call 718-387-7523 or write to info@washny.com.
What every trip includes
- A daily express bus between Washington, DC and New York City since 2003: see the DC to NYC bus and the NYC to DC bus.
- Free WiFi and power outlets on most coaches. Some departures use Elite coaches with 34 wide captain's chairs and tray tables.
- One bag of up to 40 lb under the bus, and a small carry-on.
- You can change your trip or put it on hold online until midnight before you travel, in Manage booking.
- A free seat for every 8 points with Deluxe Rewards (16 on an Elite bus).
- Licensed, insured coaches operated by Gunther Charters, Inc. (USDOT 110308, MC 128577).
Questions
Is Washington Deluxe a good bus company?
Riders who booked through ticket sites rate us 4.7 out of 5 on Wanderu (290 reviews) and 4.5 out of 5 on GotoBus (1,274 reviews, 89% would recommend us), as of November 2026. We have run every day between Washington, DC and New York City since 2003.
Is Washington Deluxe a legitimate company?
Yes. Washington Deluxe has run daily express buses between Washington, DC and New York City since 2003. The coaches are operated by Gunther Charters, Inc., a licensed motor carrier (USDOT 110308, MC 128577). Tickets are sold on www.washny.com and by phone at 718-387-7523.
Where can I read Washington Deluxe reviews?
How do I leave a review of my trip?
Review us on Trustpilot. If you booked on Wanderu or GotoBus, you can review the trip there too.
What is an Elite bus?
An executive coach: 34 oversized captain's chairs instead of 55 seats, more legroom and tray tables, so the fare is higher. Elite departures are marked on the bus list, each with its price.